Food & Beverage Manager

Food & Beverage Manager

#: 214102

Location:

Qatar – Doha

Job family:
Customer Service

Closing date: 24-Dec-2025

The Food & Beverage Manager organizes, manages and controls all front‑of‑house F&B operations as per the established strategy and business plan for the financial year. The role also includes oversight and coordination for associated F&B businesses such as concessions and JV oversight, and drives business analytics to maintain market share within the business.

• Drive operational excellence as per senior manager/divisional leadership.
• Develop cyclical product offers: menu and composition calendar to optimize business performance.
• Develop and implement F&B sales data management system to ensure optimal price and quality balance (PQM).
• Day‑to‑day management and oversight of all F&B operations and landside outlets.
• Implement and maintain all F&B operational policies and procedures, and ensure standards are met and maintained as per guidelines.
• Ensure safe food service practices for food handling, cleaning and hygiene, as per HACCP.
• Achieve financial objectives in accordance to the AOP and maximize revenues and profitability.
• Ensure customer service standards are maintained at all times for both internal and external customers.
• Ensure all in‑store and marketing activity is correctly briefed and executed.
• Develop financial astuteness of team through monthly business analysis as per established standards; implement financial policies in the department, including cash handling processes.
• Develop individual business unit (IBU) profit system to enable optimization of net operating income by location, based on changing guest profile.
• Analyze variances to financial targets and initiate corrective actions, providing financial sales data.
• Maximize profitability through well‑identified opportunities for cost mitigation and improved margins in each revenue stream.
• Control all par levels in outlets and merchandise to ensure effective cost management.
• Complete and present monthly reports on outlets.
• Initiate an ongoing product improvement program that ensures consistent improvement; in coordination with the Executive Head Chef, review the F&B offer with the view to further develop the brand to ensure it is relevant, fresh, innovative and achieving desired returns.
• Ensure the F&B offer is in line with the brand equity and excellence achieving regional and global recognition.
• Coordinate with and provide support to all JVCo's and concessionaires regarding brand and menu development, HACCP, training, marketing, logistics and general landlord support; ensure all tenants remain contractually compliant.
• Perform other departmental duties related to the position as directed to the Head of the Department.
• Increase sales through product placement and promotional campaign. Propose measures to improve operational performance through correct promotional activity.

• Relevant college or university qualification to minimum Bachelor's level.
• Qualifications in both food preparation and service such as City & Guilds (or equivalent) (7103 – Food and Beverage Service, 4425‑Customer Service). HACCP Certified.
• Member of Institute of Hospitality (formerly MHCIMA) (or equivalent). FSA or HACCP Certification experience.
• Minimum 7 years relevant experience.
• Currently a Food & Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex.

• Ability to manage a diverse and innovative brand mix in a fast‑paced environment.
• Progressive growth in guest satisfaction, team engagement and financial results.
• Implement and maintain the highest standards in food service and hygiene.
• Implementation of succession plan.
• Works closely with the Executive Chef ensuring consistent quality and service levels are maintained.
• Electronic point of sale system skills at expert level; working knowledge of multi‑currency management.
• Decision making and problem solving.
• Business acumen and financial astuteness.
• Diplomatic and culturally aware.
• Reactive and flexible.
• Ability to communicate effectively at all levels to partners, customers and colleagues.
• Respond quickly, positively and with integrity in a fast‑paced and changing environment.
• Managerial skills – ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills; ability to train and develop subordinate skills; ability to foster teamwork among team members.