Outlet Manager

JOB SUMMARY

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence.

The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues, and a dedicated team that thoughtfully plans and tailors each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.

At The Ritz-Carlton we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an elite hotel in the region with a deep generational legacy, we offer you in return:

• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more.
• Exclusive training and leadership development programs.
• Recognition and rewards for exceptional service.
• Preferential member rates at Marriott Hotels globally.
• Dining & wellness discounts for your family and you.
• Medical insurance coverage.
• An HR team dedicated to your success and wellbeing.

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. You will supervise daily restaurant operations, assist with menu planning, maintain sanitation standards, and assist servers and hosts on the floor during peak meal periods. You will strive to continually improve guest and employee satisfaction, maximize financial performance, determine training needs, and implement training plans.

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

• Supervise and manage employees. Manage all day-to-day operations. Understand employee positions well enough to perform duties in employees' absence.
• Maintain service and sanitation standards in restaurant, bar/lounge, and room service areas.
• Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty and integrity; lead by example.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Serve as a role model to demonstrate appropriate behaviors.
• Identify the developmental needs of others and coach, mentor, or otherwise help…