Senior Analyst - HR Services; Payroll & Systems

We are an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider.

The Senior Analyst, HR Services will be responsible for managing and supporting a range of core HR operations, including Payroll and Benefits, HR Administration, Employee Relations, Onboarding, Offboarding, and various Employee Experience projects. This role will also contribute significantly to the One Ooredoo transformation program, working closely with the Manager HR Operations & Systems to help shape a strong HR infrastructure and position Ooredoo as an Employer of Choice.

• Respond to and resolve all internal and external HR services related inquiries or requests.
• Provide end to end HR Services support for employees and contractors.
• Ensure all payroll related matters adhere to company HR policies, deadlines, and local labor laws.
• Undertake HR services administration activities and maintain data integrity.

• Review payroll changes and all payroll records for employees, secondees, and contractors.
• Process payroll and prepare payroll reconciliation reports on a monthly basis.
• Process pension administration and coordinate with Finance on loan balances and budgets.

• Data Mapping & Migration:
  Assist in mapping, cleansing, and migrating HR data from Oracle to SAP.
• System Testing:
  Participate in UAT to ensure functionality aligns with business needs.
• Process Documentation:
  Help document new processes, workflows, and SOPs in the new system.
• Change Management Support, Issue Tracking, and Reporting Validation.

• 5 years of work experience in HR is preferred, with at least 3 years in a similar role.
• Specialist knowledge of Oracle HRMS, SAP systems, and payroll processing & management.
• Knowledge of Qatari employment law and QFC regulations.

• Bachelor’s degree in HR, Finance, Business Management or related field.