Training and Development Specialist

We are seeking a motivated and results-driven Training & Development Specialist to plan, coordinate, and deliver training programs that strengthen employee knowledge, skills, and performance in a banking environment. The role will ensure training initiatives align with business objectives, banking policies, and regulatory requirements.

Qualifications & Experience

Bachelor's degree in Human Resources, Business Administration, Education, or a related field

• 3–5 years of relevant experience in Training and Development
• Experience in the banking or financial services sector is preferred
• Strong knowledge of adult learning principles and training methodologies
• Proven experience developing training materials and delivering classroom and virtual training
• Experience in training needs assessment, scheduling, and program coordination
• Exposure to onboarding, compliance, product knowledge, and customer service training is preferred
• Experience in succession planning and career development initiatives is an advantage
• Fluent English communication skills are required;
  Arabic is an advantage
• Strong knowledge of Learning Management Systems (LMS)
• Ability to assess training needs and identify competency gaps
• Excellent presentation, facilitation, and communication skills
• Ability to prepare training manuals, presentations, and learning resources
• Strong skills in evaluating training effectiveness through feedback, assessments, and performance indicators
• Ability to coordinate internal and external trainers and manage training logistics
• Accurate maintenance of training records and preparation of management reports
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Strong organizational and project management skills
• Ability to work under pressure and manage multiple priorities
• High level of professionalism, integrity, and confidentiality
• Good stakeholder coordination skills with HR and business departments