Job description
Job Summary
Responsible for the operational effectiveness of the automated HR systems, and the on-going support of Oracle HRMS utilising the various modules such as Payroll, Integrated Performance Management & Development (IPMD). Key contributor to planning and testing system upgrades and changes and the creation of standard and/or specialised MIS HR reports. Supports payroll, compensation and benefits, International Human Resources, recruitment, salary administration, and the provision of statistical data and reports.
Maintain and monitor HC Budget, Business Plans, HC Projects update and follow-up and manage IPMD/system parameters.
A. Shareholder & Financial:
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Key contributor to the development and implementation of HRMS system and the analysis of business
requirements.
Plays key role in HRMS system improvements/ enhancements/ upgrades in coordination with IT & HC.
Provides inputs in setting the budgets for HRMS and other electronic HR systems including system and software
investment costs, licensing and system maintenance fees, upgrades/enhancements, system training.
Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance
monitoring of HR Dept.
Maintains Monthly, Quarterly, and Annual Business Plan updates for HC projects.
Assists in monitoring the HR budget in line with QNB budgetary control practices. Prepares regular HR Budget
utilization MIS reports.
Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.
Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid
wastes, and optimize benefits for the bank.
Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
B. Customer (Internal & External):
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Maintains and updates the database on Organization structure and positions, using the QNB hierarchy and on a
need basis corrects reporting lines and levels.
Ensures staff and management requests about HRMS system issues are attended to and are timely and
accurately processed.
Provide timely and accurate information to the external and internal auditors and the compliance function, as and
when required.
Actively participate in the development and implementation of other electronic HR processes such as OLM, I
Recruitment etc.
Assists in the uploading of Divisional Business Plans on IPMD and updates progress on monthly basis.
Provides accurate and timely HR MIS reports requested by business.
At the instruction of the VP, HRMS & MIS, works with IT dept to coordinate and monitor system development
requests.
To assist customers (External/Internal) in all their queries on the Divisions products/tasks and seek solution to
their requests
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to
achieve improvements in turn-around time.
Build and maintain strong and effective relationship with all other related departments and units to achieve the
Group’s goals/objectives.
Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and
Risk Functions as and when required
C. Internal (Processes, Products, Regulatory):
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Maintains accuracy, consistency & security of information within the HR systems; reports process failure errors in
order to ensure efficient and smooth human resources processes.
Compiles statistical information and prepares reports related to labour, turnover, payroll, recruiting, position
classification, compensation, training, promotions history, position history, and exit.
Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security.
Serves as a functional and reporting expert to the HR Dept in matters relating to the HRMS system and data
integrity, solving systems-related problems and recommends necessary system changes.
D. Learning & Knowledge:
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Good knowledge of MS Office tools including word processing, and spreadsheet software, together with
knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems
Possess good knowledge on HRMS administration and related risks together with a good knowledge of operations
and related controls.
Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's
duties by proactively identifying areas for professional…
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