HR Operations Specialist

The HR Operations Specialist facilitates the effective employee benefits plans and policies, compensation, recruitment and employee relations and supports the HR Manager in the development of HR strategies, plans, policies, processes and talent initiatives/programs.

Administer and manage all aspects of the employee lifecycle, including recruitment, onboarding, training, performance management, and offboarding processes.

Oversee payroll administration, ensuring accuracy and timeliness in processing employee compensation, benefits, and deductions.

Manage employee benefits programs, including enrollment, eligibility determination, and communication with benefits providers.

Maintain and update employee records and HRIS (Human Resources Information Systems) databases to ensure data integrity and compliance with privacy regulations.

Develop and implement HR policies, procedures, and guidelines in alignment with legal requirements and organizational objectives.

Provide guidance and support to employees and managers on HR-related matters, including policies, procedures, and compliance issues.

Coordinate employee training and development initiatives, including identifying training needs, scheduling sessions, and tracking employee participation.

Assist in the resolution of employee relations issues, conducting investigations and facilitating conflict resolution processes as needed.

Stay informed about changes in labor laws, regulations, and HR best practices, and ensure compliance with relevant legislation.

Collaborate with HR colleagues and cross-functional teams on special projects and initiatives aimed at improving HR processes and enhancing the employee experience.

Possess comprehensive knowledge of HR operations, including employee lifecycle management, payroll administration, benefits administration, and HRIS management.

Strong analytical skills are essential for evaluating HR data, identifying trends, and making data-driven recommendations to improve HR processes and practices.

Proficiency in HRIS (Human Resources Information Systems) and payroll software enables efficient management of employee data, payroll processing, and reporting.

Experience in project management and change management methodologies enhances the ability to plan and implement HR operations initiatives effectively.

Excellent communication and interpersonal skills are vital for collaborating with stakeholders, resolving HR issues, and fostering a positive and productive work environment.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

• Leadership_
• Resilience
• Quality_
• Employee Relations L3
• SAP ERP Human Resources L3
• Employee Records Maintenance L3
• Grievance Procedures L3
• Human Resources Policies and Procedures L3
• Agility
• AI Fluency

Bachelor's Degree in Human Resource or any related field