Senior UX Researcher

We are Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964, we have established ourselves as a pioneer in the insurance industry, offering innovative solutions to meet the diverse needs of individuals and businesses.

Our vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.

Our employees have been featured in Forbes 30 under 30, teach at online universities, serve on program committees of major IT conferences, and have previously worked at Yandex, Tinkoff, Avito, Ozon, and other leading tech companies.

As a Senior UX Researcher, you will work closely with our product teams to deeply understand user needs, test ideas, and validate solutions. Your research will shape product decisions, improve customer experience, and deliver clear, actionable insights that directly impact our business and ecosystem growth.

• Lead the planning, execution, and analysis of UX research across all stages of the product lifecycle
• Define research goals, hypotheses, and methods in collaboration with product and design teams
• Fully own the research process, from creating research plans to delivering findings and insights
• Manage the quality and quantity of respondents, using appropriate tools and methods to optimize participant recruitment
• Plan and forecast the research budget, ensuring efficient allocation of resources
• Identify and implement the most suitable tools for quantitative, unmoderated testing on platforms with the required audience
• Conduct qualitative research such as in-depth interviews, usability testing, and diary studies
• Ensure that research outcomes are adopted and applied by product teams
• Promote a research-driven culture across the organization, mentoring teams on how to use insights effectively in decision-making

• Deep understanding of UX research methods both qualitative and quantitative, including testing, data analysis, and insight synthesis
• Proficiency with tools for quantitative, unmoderated testing (e.g., UserQ, Maze, Useberry, or similar)
• English proficiency sufficient for working with international tools and documentation
• Background with ecosystem product teams is an advantage
• Arabic is an advantage

• Long-term service agreement contract with QIC with 3 months probation period
• We are diverse — our digital nomads work remotely from 25+ different countries
• Payment in US dollars monthly to your bank account using SWIFT
• Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
• Vacation policy:
  Qatar Holiday Calendar, 20 vacation days, 10 sick offs
• Performance reviews are conducted twice a year, with the possibility of a raise
• Potential opportunity to apply for a Qatar  relocation to Doha, Qatar

Master communication. Learn English, Arabic—or any second language of your choice.

Wellbeing isn’t optional. Get access to services like Yasno—with 70% covered—and recharge with 3 extra Mental Health Days each year.

We’ll guide you through the complexity of local and international tax rules.

Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops.

Join our Strava club for weekly motivation, coaching, and marathon support.

Get paid in USD, EUR, or AED—whichever fits your setup best.

Enjoy generous vacation time, paid sick leave, and bonus days for years of service.

These honors reflect our commitment to building an inclusive, empowering, and people-first culture across everything we do

Certified as a Great Place to Work® in Qatar for 2025–2026, based on employee feedback and our focus on trust, collaboration, and belonging

Shortlisted for Employer of the Year at the 2025 Future Workplace Awards for building an inclusive, empowering workplace

We are open to working with new stacks and technologies that can help us build the best solutions on the market