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Job Description & How to Apply Below
Responsibilities
- Review the RM process procedure draft and identified improvements
- Establish RM team to validate and test the process scope and activities
- Run Pilot for Release management process
- Establishing the RM process links (Input/Output) with Project management process
- Revise and update Release predefined tasks
- Resolving any cross-functional (departmental) issues
- Review and validate the RM process related CSI records
- Work with RM module support team to implement and test the new process
- Publish the process procedure
- Bachelors degree in Engineering / Computer Science or related fields
- ITIL 3 foundation certification
- ITIL 3 Practitioner certification
- ITIL 3 Intermediate certifications
- ITIL 4 foundation certification
- 10 years of experience with Release management
- Ability to use ITSM tools BMC-Remedy and Helix
- Ability to balance multiple concurrent activities and manage time efficiently
- Possession of excellent oral and written communication skills
- Quality assurance and quality control
- Experienced in using Microsoft Office, MS Visio, and MS Power Point
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