Senior Applications Analyst Technical

Senior Applications Analyst Technical Applications Overview

Senior Applications Analyst Technical Applications

• Support major business functions and provide in-depth IT technical expertise to maintain the applications support environment and ensure requests for support are handled according to agreed procedures.
• Investigate operational issues, problems, and requests for support, coordinating with colleagues and stakeholders to seek effective solutions; analyze root causes and identify options for resolution.
• Respond to support requests by modifying systems, developing workarounds, manipulating data, reconfiguring systems, changing operating procedures, training users, producing documentation, or escalating requests to development teams or software suppliers.
• Monitor progress of requests, keep users and stakeholders informed, and take corrective action to minimize delays.
• Perform moderately complex software modifications independently or with others; specify user interfaces, inputs, reports, validation and error correction procedures, processing rules, access, security, audit controls, recovery routines, and contingency procedures.
• Carry out routine configuration, installation, and reconfiguration of Business Applications, Database Management Systems, and related Tools & Technologies.
• Coordinate with colleagues and stakeholders to specify data, data objects, and information flows that align with the needs of the business.
• Define, document, and execute medium-scale projects, actively participating in all phases of the project.
• Identify, assess, and manage risks and issues which might impact the success of the project.
• Prepare and maintain realistic project schedules (showing tasks and dependencies) and quality plans and track all activities against them, providing regular and accurate reports as appropriate.
• Ensure compliance with information security policies and standards. Assess configurations and security procedures for adherence to legal and regulatory requirements.
• Ensure all work is carried out and documented in accordance with required standards, policies and procedures.

• Bachelor’s degree in computer science, Information Technology, Information Systems, or other relevant discipline.
• 8 years of IT experience (ideally within Oil & Gas industry).
• Competent knowledge in core skill applications, tools, and techniques.
• Experience in ePTW, Pi Historian, Aveva Mobile Operator is highly preferred.
• Conversant with relevant IT national and international standards.
• Demonstrated experience in project management.
• Demonstrated experience in IT support environment.