CCTV Infrastructure Specialist

Overview

The CCTV Infrastructure Specialist (Systems Engineer) is responsible for the design, implementation, operation, and optimization of enterprise CCTV surveillance systems and supporting hyper-converged infrastructure (HCI). This role ensures high availability, performance, and security of video monitoring platforms and core infrastructure services across large-scale venues.

The specialist works closely with IT operations, security, and compliance teams to minimize downtime, enhance system resilience, and ensure regulatory compliance for video data storage and access.

• Manage day-to-day operations of CCTV infrastructure, including servers, storage, networking, and video management systems (VMS).
• Perform routine system health checks, patching, and updates for CCTV servers and storage platforms.
• Monitor system performance and capacity using tools such as Windows Performance Monitor and SQL Server Management Studio.
• Troubleshoot hardware faults, network latency, and VMS integration issues.
• Implement and maintain backup and recovery procedures for video archives to ensure data integrity and availability.

• Design, deploy, and operate HCI clusters supporting CCTV and core infrastructure services.
• Configure and manage virtualization platforms such as Hyper-V and VMware for scalable, high-performance workloads.
• Optimize compute, storage (SAN/NAS), and network resources to support video streaming and infrastructure services.
• Perform firmware and software upgrades on HCI nodes.
• Ensure high availability and rapid failover for mission-critical systems.

• Design and maintain SQL Server Always On Availability Groups supporting CCTV metadata and video management systems.
• Implement and manage Windows Server Failover Clustering (WSFC) for redundant server nodes.
• Conduct regular failover testing, disaster recovery drills, and recovery time objective (RTO) assessments.
• Develop and maintain disaster recovery plans for surveillance and infrastructure systems.

• Administer Windows Server environments hosting CCTV and HCI applications, focusing on security hardening and performance tuning.
• Deploy and manage core services including Active Directory, Hyper-V, and Group Policy.
• Apply security baselines, encryption, and access controls for video data at rest and in transit.
• Integrate CCTV and infrastructure systems with SIEM platforms for centralized logging and security monitoring.
• Integrate CCTV and HCI platforms with cloud services for hybrid storage, backup, and disaster recovery.
• Manage cloud-based resources supporting surveillance and infrastructure workloads.
• Support cloud migration initiatives and hybrid operations while ensuring security and cost governance.
• Identify and mitigate risks related to CCTV and infrastructure availability, security, and performance.
• Ensure compliance with data privacy regulations and surveillance policies.
• Collaborate with compliance teams to audit access logs and video data handling.
• Document incidents, root cause analyses, and remediation actions for post-incident reviews.

• 5+ years of experience in IT infrastructure management, with at least 2 years focused on CCTV or video surveillance systems and HCI.
• Proven experience designing and supporting high-availability enterprise environments.
• Experience working in 24/7 operational environments, including on-call support.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Microsoft Certified:
  Windows Server Hybrid Administrator Associate
• CompTIA Security+ or equivalent cybersecurity certification

• Strong expertise in SQL Server Always On Availability Groups and database failover.
• Advanced knowledge of Windows Server Failover Clustering (WSFC) and quorum configurations.
• Proficiency in Windows Server 2019/2022, Active Directory, Hyper-V, and Power Shell scripting.
• Experience with IP-based CCTV protocols (e.g., ONVIF, RTSP) and video traffic optimization.
• Solid networking fundamentals, including VLANs and QoS for video workloads.
• Experience with HCI platforms such as Nutanix, VMware vSAN, or Azure Stack HCI.
• Basic scripting or automation using Power Shell or Python.