Enterprise Content Management Specialist

We have a current opportunity for an Enterprise Content Management Specialist on a Permenent basis. The position will be based in Doha, Qatar. For further information about this position please apply.

Enterprise Content Management Specialist

Doha, Qatar

Building community through agile transport solutions by connecting Qatar safely and sustainably.

This position is responsible for developing, implementing, and managing the organization's content management systems, ensuring secure, accessible & compliant digital content management, and driving digital transformation through ECM technologies & best practices.

The incumbent is responsible for leading the guidelines, Standard Operating Procedures (SOPs), plans for improvements in development, deployment, and maintenance of the organization’s content management systems for company within the limits of organization’s established practices & policies, departmental objectives, and directions/guidelines from supervisor.

• Design, implement, and maintain ECM solutions
• Responsible for collaborating with cross-functional teams to gather requirements and design solutions
• Ensure the efficient management of digital content
• Responsible for configuring and optimizing ECM platforms, managing content workflows & ensuring data integrity and security
• Responsible for training, supporting users, performing regular system audits
• Stay abreast of the latest ECM trends and technologies
• Lead innovative ECM solutions to enhance the organization's information management capabilities
• Develop and deploy document management systems
• Implement records management tools and maintain collaboration tools
• Collaborate with cross-functional teams
• Responsible for collecting business requirements, analyse workflows
• Lead implementation of strategies for content management and information sharing
• Configure and customize ECM platforms
• Tailor ECM applications to client needs and ensure security & accessibility
• Responsible for validating ECM Compliance with industry standards and regulations
• Develop and maintain technical documentation
• Create system architecture documents and develop data models
• Responsible for writing user guides and training materials for ECM
• Provide technical support and troubleshooting
• Diagnose performance and functionality issues and resolve user experience problems respectively
• Train and support end users
• Conduct training sessions and assist users in adopting ECM solutions & best market practices

• Bachelor's degree in Computer Science, Information Systems, Business Administration (IT) or related field

At least 5 years of working experience with enterprise content management systems, such as Microsoft SharePoint, Open Text, Documentum, or Alfresco

• Certifications in ECM, such as AIIM's Certified Information Professional (CIP) or Microsoft's SharePoint certifications or equivalent

• Strong understanding of ECM concepts, principles, and best practices
• Familiarity with information governance, data privacy, and compliance regulations, such as GDPR or HIPAA
• Strong problem-solving, analytical, and critical-thinking skills, with keen attention to detail
• Excellent communication and interpersonal skills, with the ability to work effectively both independently and within a team environment
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment
• Experience with cloud-based ECM platforms, such as Box or Microsoft 365

Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion.

In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.