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Job Description & How to Apply Below
Educational Qualifications
- Bachelors degree in:
- Information Systems
- Business Administration
- or a related discipline
- Mandatory Oracle Supply Chain Management (SCM) Certification
- Minimum 5 years of experience in:
- Help Desk and technical support services
- System training delivery
- User support within government or enterprise environments
- Strong knowledge of Oracle systems, including:
- Oracle iSupplier
- Oracle iProcurement
- Oracle Purchasing
- Oracle Supplier Lifecycle Management
- Oracle Sourcing
- Oracle Inventory
- Proficiency in Microsoft Office applications and Adobe Acrobat Pro.
- Hands-on experience with ticketing and incident management systems.
- Strong communication and customer engagement skills.
- Ability to explain and train users in a clear, structured, and professional manner.
- Full proficiency in Arabic and English, both written and spoken.
- Ability to work under pressure and manage multiple priorities effectively.
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