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Job Description & How to Apply Below
Responsible for monitoring, troubleshooting, and maintaining network infrastructure to ensure high availability and performance.
Key Responsibilities- Monitor network using tools like Solar Winds, Nagios, or PRTG
- Handle incidents, alerts, and outages within SLA
- Log and track tickets in Service Now/Remedy
- Escalate issues as per process
- Coordinate with internal teams and vendors
- Strong knowledge of TCP/IP, OSI Model, subnetting
- Basic routing & switching (BGP, OSPF)
- Familiarity with Cisco/Juniper devices
- Knowledge of monitoring & ticketing tools
- Good communication and problem-solving skills
- Bachelor’s degree in IT/CS or related field
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