Senior Analyst Analytics and Insights

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio: Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
• Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.
• Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
• People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
• Excellence in Customer
  
  Experience:
  
  Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you’re looking to challenge your growth potential, Ooredoo is the employer for you.

• This role plays a key role in supporting digital procurement operations across the Group. The analyst is responsible for driving the data driven decision making across Ooredoo Group’s sourcing and procurement eco-system.
• The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management.
• In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and iCertis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making
• The senior analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance.

• Act as first-line support for digital procurement platforms (e.g., SAP Ariba, iCertis, S4
  
  Hana).
• Troubleshoot user issues, escalate where required, and ensure timely resolution.
• Support users with guidance, and training, especially during system upgrades
• Provide onboarding and refresher training to users on digital procurement tools
• Work with AMS team on progressing OG driven change requests

• Coordinate with OpCos to collect and transform spend data as per the appropriate templates
• Collect sourcing, procurement, supplier, contract and spend data from various sources to support quarterly and ad-hoc reporting requirements
• Perform data cleansing, validation, and classification to ensure accuracy and consistency for procurement, spend and supplier data.
• Maintain data quality standards as per Group policies and taxonomy.
• Manage and governance of the spend analytics data enrichment definitions, rules and logics
• Track data uploads from OpCos and support in data error resolution
• Perform data cleansing and mapping to support data migration when required
• Ensure data harmonization and compliance.

• Support category managers with spend, savings, and supplier analytics.
• Define, develop and track KPIs for sourcing, supplier management, contract and spend performance measurements
• Build and update dashboards/reports (Excel, Power BI, Tableau, etc.) to track key KPIs.
• Provide structured data sets and insights that enable fact-based sourcing decisions.

• Identify recurring issues and propose process/tool improvements.
• Contribute to knowledge base and documentation for digital procurement tools.
• Benchmark reporting practices and introduce best-in-class analytics approaches
• Support initiatives to drive user adoption on tools, processes, and best practices across OpCos.

• Coordinate with data…