Associate – Digital

About Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

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We are looking for a Junior Associate / Associate to join our Digital team and help clients solve complex business problems through technology, data, analytics, and digital transformation. In this role, you will work closely with project teams and clients to structure problems, conduct analysis, develop practical recommendations, and support the delivery of measurable impact.

As you grow in the role, you will take increasing ownership of work streams, build trusted relationships with clients and colleagues, and contribute to the development of junior team members. You will be expected to combine strong analytical problem-solving with clear communication, curiosity, and a passion for digital innovation.

• Support the delivery of digital transformation, technology, analytics, automation, AI, customer experience, operating model, or platform-related engagements.
• Own and drive discrete modules of work, tracking progress against project goals and client impact objectives.
• Structure ambiguous business and technology problems into clear hypotheses, analyses, and recommendations.
• Conduct quantitative and qualitative analysis, including market research, benchmarking, data interpretation, process assessment, and stakeholder interviews.
• Translate analytical findings into compelling messages, client-ready materials, and practical implementation recommendations.
• Work with clients and internal teams to identify opportunities for digital enablement and business impact.
• Contribute to workshops, client discussions, and working sessions with clear, confident, and audience-appropriate communication.
• Build trusted relationships with client counterparts and internal stakeholders.
• Managing junior team members and contributing to the overall quality and delivery of project outputs
• Contributing to internal knowledge development, thought leadership, and practice-building initiatives within the Digital and CTT Practice

• Strong analytical and problem-solving skills, with the ability to structure complex issues and develop practical recommendations.
• Background in digital, technology, data, AI, analytics, customer experience, transformation, or innovation topics.
• Ability to manage work independently with limited oversight while escalating issues appropriately.
• Strong communication skills, including the ability to craft clear messages and adapt style to different audiences.
• Comfort working in fast-paced, collaborative, and client-facing environments.
• Intellectual curiosity and willingness to quickly build credibility in unfamiliar subject areas.
• Strong project execution skills, including attention to detail, ownership, and follow-through.
• Ability to build genuine relationships with colleagues and clients.
• Commitment to team development, feedback, and inclusive ways of working.
• A proactive mindset, with the ability to identify opportunities for impact beyond the immediate project scope.

• Prior experience in consulting, digital transformation, technology strategy, data analytics, product, implementation, financial services, insurance, or another relevant industry.
• Experience working with data, digital tools, technology platforms, automation, AI, agile delivery, digital transformation, or technology-enabled implementation initiatives is strongly preferred.
• Exposure to client-facing work, stakeholder…