Role Purpose:
Define and oversee overall ICT governance practice including process & requirements engineering for sport venues & events business domains including driving the tournament operations planning activities for events ensuring event support readiness is in place across all ICT domains.
Key Responsibilities
ICT Governance & Framework Development
Define, establish, and continuously improve the ICT governance framework, policies, standards, and procedures in alignment with organizational strategies and best practices.
Ensure ICT governance models support sport venues, tournaments, and large‑scale event operations.
Oversee compliance with internal governance policies, regulatory requirements, and industry standards.
Business & Requirements Engineering
Lead end‑to‑end requirements engineering activities, including business requirements, functional and non‑functional requirements, and operational readiness requirements.
Engage with business stakeholders, venue operators, event teams, and technical domains to elicit, analyze, validate, and document requirements.
Ensure traceability of requirements from business objectives through solution design, delivery, and operational support.
Event & Tournament Operations Planning
Drive ICT tournament and event operations planning activities to ensure event support readiness across all ICT domains.
Coordinate with ICT infrastructure, applications, networks, cybersecurity, service management, and vendor teams to ensure integrated readiness.
Support planning for critical milestones such as rehearsals, test events, go‑live readiness, and post‑event transition activities.
Stakeholder & Domain Coordination
Act as a key interface between business units, ICT teams, vendors, and external partners.
Facilitate governance forums, design reviews, and decision‑making bodies to ensure alignment and timely resolution of issues.
Provide clear communication, reporting, and recommendations to senior stakeholders and leadership.
Assurance, Risk & Continuous Improvement
Identify ICT risks, dependencies, and gaps impacting venues and event operations, and recommend mitigation actions.
Support ICT assurance activities, including readiness assessments, audits, and lessons‑learned exercises.
Promote continuous improvement by capturing post‑event insights and embedding them into governance and operational processes.
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