Release Coordinator

Role Accountabilities

Release Planning and Scheduling

• Support the maintenance of the release calendar by consolidating input from delivery teams ensuring alignment with release standards.
• Coordinate the execution of release management processes validating cross team outputs to enable smooth releases.
• Be a spec for projects and epics to execute release and enforce release methodology ensuring required sign offs from Product, Compliance, Engineering, and Operations are documented.

Quality Assurance

• Verify that releases meet defined quality standards and fintech specific compliance requirements by validating test completion and signoffs from QA and security teams.
• Coordinate with testing, product and operations teams to confirm compatibility, performance and system readiness criteria have been met prior to production deployment.

Deployment Oversight

• Monitor deployment activities across lower prod like staging, UAT and production environments ensuring adherence to runbooks and rollback procedures.
• Collaborate with project agile teams delivering each release.
• Align with IT operations and business operations teams to confirm support readiness and coordinate post deployment validation activities.

Change Management

• Support the Change Advisory Board (CAB) process by validating deployment and rollback plans and maintaining accurate records of production changes.

Key Performance Indicators

• Release success rate 98 of deployments completed without critical incident
• Deployment lead time Reduction in time from code complete to production deployment
• Go no-go adherence 100 of production releases follow formal go no-go process with required approvals
• Environment uptime test staging 99 availability during planned testing windows
• Change compliance 100 of production changes have documented approval risk assessment and rollback plan
• Release rollback rate 2 of releases require rollback
• Post release defect density 1 critical defect per major release from internal development detected within 48 hours post deployment

• 3-5 years of experience in release management, Dev Ops coordination within fintech, banking, or similarly regulated industry.
• Proven track record managing complex, multi environment releases in cloud native or microservices architecture.
• Hands on experience with CI/CD pipelines (Jenkins, Git Lab CI, Git Hub Actions) and version control (Git).
• Familiarity with cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes, Docker) logic.
• Strong understanding of database change management and API versioning.

• Clear communicator with a technical mindset – able to present release readiness facts, risks, and in a structured, objective manner during go/no-go discussions.
• Composed and methodical under pressure – maintains focus on runbooks and escalation protocols during deployment incidents, ensuring swift execution of rollback or remediation steps.
• Meticulous and process oriented – ensures that all deployment documentation, change approvals, and configuration records are accurate, complete and audit ready.
• Collaborative team player – works effectively alongside all departments.
• Proactive risk identifier – anticipates potential deployment issues early and works with engineering and operations to ensure mitigation steps are in place.
• Adaptable and execution focused – thrives in a fast paced scaleup environment, adjusting to evolving processes while maintaining discipline in release execution.