Digital Product Manager Airways Cargo

Overview

Digital Product Manager - Qatar Airways Cargo, Doha, Qatar. Qatar Airways Cargo, the world s leading air freight carrier, is looking for a Digital Product Manager to oversee the development and management of digital cargo systems. The role focuses on delivering seamless customer experiences, driving digital innovation, and implementing process improvements to strengthen the airline s global e-commerce and cargo operations.

The ideal candidate will combine strategic vision, technical knowledge, and strong leadership to enhance digital products and optimize user engagement across multiple channels.

Country:
Qatar
City:
Doha
Industry: Airlines-Aviation
Function: IT Project Management
Salary:  monthly (Market estimated)
Gender: Any
Candidate Nationality:
Any
Job Type: Full-time

• Manage the full lifecycle of cargo digital systems and platforms, ensuring superior usability, reliability, and performance.
• Lead the cargo systems team to deliver innovative, high-quality customer experiences across web and mobile platforms.
• Develop and execute the digital product strategy aligned with business objectives and technology roadmap.
• Design development proposals informed by market trends, emerging technologies, and digital commerce best practices.
• Collaborate with cross-functional teams and external partners to ensure smooth integration and rollout of digital services.
• Oversee omni-channel initiatives, including web portals and mobile applications, to enhance customer accessibility.
• Implement process improvement and change management strategies to ensure seamless adoption of new digital solutions.
• Track digital performance metrics and analyze user data to guide improvements and report KPIs to senior management.
• Manage project timelines, budgets, and delivery milestones for multiple concurrent digital projects.
• Ensure all digital solutions comply with corporate governance, cybersecurity, and data integrity standards.

• Bachelor s degree in Computer Science, Information Technology, Engineering, or Business Administration.
• Minimum 6 years of experience in digital product management, technology implementation, or IT project leadership.
• Strong background in managing enterprise-grade digital platforms and customer experience tools.
• Experience with process optimization, digital transformation, and change management frameworks.
• Proficiency in project management methodologies such as Agile or Scrum.
• Excellent communication, stakeholder management, and leadership skills.
• Ability to manage multiple projects simultaneously and deliver results under tight timelines.
• Experience in aviation, logistics, or cargo technology will be an advantage.

• Digital product management and roadmap development
• Agile project execution and stakeholder coordination
• Process improvement and change management
• Data-driven decision making and KPI analysis
• User experience (UX) optimization
• Cross-functional leadership and vendor management

• Be part of a pioneering digital transformation in one of the world s most dynamic air cargo businesses.
• Collaborate with leading professionals driving innovation in global logistics and technology.
• Competitive tax-free salary and comprehensive benefits package.
• Opportunities for professional development and career growth within Qatar Airways Group.
• Play a key role in shaping the future of digital logistics and customer experience in the aviation sector.

Qatar Airways Group, headquartered in Doha, is a global aviation powerhouse encompassing 12 integrated business divisions, including Qatar Airways Cargo - the world s largest international air cargo carrier. The airline operates an extensive network across more than 170 destinations, supported by advanced cargo technologies and digital systems. Through its Digital Cargo Program, Qatar Airways is transforming the freight industry by driving innovation, operational efficiency, and customer-centric digital solutions, setting new standards in air logistics excellence.