Manager Network Infrastructure

Responsibilities

• Creates high‑level plans, rules, and designs for networks and technology systems needed to support the business.
• Plans network and communication systems, sets service level agreements, and organizes the network infrastructure to meet these agreements.
• Oversees networking and infrastructure projects, identifies and reduces risks, ensures projects are completed on time and with good quality, and makes sure resources are used effectively.
• Negotiates agreements for network services, diagnoses issues, and takes action to improve service delivery.
• Develops and implements strategic plans for network infrastructure that align with company goals and objectives.
• Provides visionary leadership to guide the evolution of network infrastructure to meet future business needs.
• Oversees execution of large‑scale network infrastructure projects, ensuring alignment with strategic objectives and business requirements.
• Ensures projects are delivered on time, within budget, and to the highest quality standards.
• Establishes project governance frameworks and ensures adherence to best practices.
• Drives continuous improvement and innovation within the network infrastructure domain.
• Evaluates emerging technologies and trends to enhance network capabilities and performance.
• Optimizes existing infrastructure to improve efficiency, scalability, and reliability.
• Communicates project status, risks, and outcomes effectively to stakeholders at all levels.
• Leads and develops a high‑performing team of network engineers and project managers, ensuring the team is equipped with the necessary skills and resources to succeed.
• Identifies, assesses, and mitigates risks associated with network infrastructure projects and operations.
• Develops and maintains strategic relationships with key vendors and partners.
• Negotiates contracts and service level agreements (SLAs) to ensure optimal service delivery and value.
• Monitors vendor performance and addresses any issues proactively.
• Develops disaster recovery plans, tests recovery procedures, and ensures the network and infrastructure meet all agreed performance targets and service levels.
• Keeps track of the ICT market to learn about new technologies like cloud computing, SaaS, and data analytics, evaluating their usefulness and potential value for the organization.
• Supervises professional, technical, and support staff engaged in performing duties related to specialization.

• Strong communication and documentation skills; ability to clearly explain technical concepts to both technical and non‑technical stakeholders.
• Proficiency in creating accurate and accessible documentation for projects and procedures.
• Skill in negotiating with vendors and resolving conflicts to ensure project success.
• Strong problem‑solving skills; capable of leading and providing guidance to the team to resolve complex network infrastructure problems.

• 15 years or more of experience, with at least 7 years in a leadership or managerial role, and significant experience in network infrastructure management.
• Bachelor’s or Master’s degree in computer science, computer information systems, information systems management, computer engineering, or a related area.
• PMP (Project Management Professional) certification or equivalent.
• Experience with routing and switching, including protocols such as TCP/IP, OSPF, and BGP.
• Skill in using monitoring tools to oversee network performance and optimize efficiency.
• Ability to diagnose and resolve network issues promptly.
• Knowledge of capacity planning methodologies to ensure network scalability and performance.
• Understanding of disaster recovery planning and implementation, ensuring network resilience.
• Experience in managing relationships with network hardware, software vendors, and service providers.
• Familiarity with cloud computing concepts and integration of cloud services into network infrastructure.
• Knowledge of virtualization technologies such as ACI, NSX, SD‑WAN, SD‑ACESS, etc.
• Knowledge of VPN technologies such as IPSec, DMVPN, GRE, GETVPN, etc.
• Proficiency in wireless networking, including 802.11 standards, wireless controllers, RF management, SSID configuration, wireless security, tunneling, and encryption.
• Proficiency in LDP, L3
  
  VPN, L2
  
  VPN, VPLS, ATOM, CSC, Inter‑AS, MPLS‑TE, FRR, and expertise in BGP, MP‑BGP.