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Technical Outage & Customer Experience Lead
Job Description & How to Apply Below
Vodafone Qatar is seeking a candidate with expertise in telecommunications to manage customer support during outages and troubleshoot issues. This role involves collaborating with technology teams to implement proactive measures and ensuring timely resolution of complaints.
A Bachelor's degree in Telecommunications and over 5 years of relevant experience are required. The successful candidate will also create training materials and leads initiatives to enhance service delivery.
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