Oracle CX developer
Job in
Doha, Baladīyat ad Dawḩah, Qatar
Listed on 2026-06-11
Listing for:
Ekaa Technology Solutions and Services
Full Time
position Listed on 2026-06-11
Job specializations:
-
IT/Tech
Cloud Computing, IT Consultant, Oracle Specialist/ Consultant
Job Description & How to Apply Below
seeking an experienced Oracle CX Senior Consultant to join its growing Oracle practice. In this client-facing role, you will lead end-to-end implementations of Oracle Customer Experience (CX) solutions across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity — delivering measurable business outcomes for enterprise and government clients across Qatar and the region. You will serve as a trusted advisor and subject-matter expert, guiding clients through the full project lifecycle — from discovery and solution design through go-live and post-implementation support — while mentoring junior consultants and contributing to the continuous growth of our Oracle practice.
Key Responsibilities- Lead full-cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity/Customer Data Platform
- Own solution architecture, configuration, and technical design for enterprise client engagements
- Conduct comprehensive requirements gathering workshops and translate business needs into scalable Oracle CX solutions
- Develop and review functional and technical design documents, data migration plans, and integration architectures
- Manage project work streams, deliverables, and timelines in collaboration with project managers and client stakeholders
- Lead system integration efforts with ERP, marketing automation, and third-party platforms via Oracle Integration Cloud (OIC)
- Act as the primary point of contact and trusted advisor for senior client stakeholders throughout engagements
- Facilitate executive-level workshops, solution demonstrations, and steering committee presentations
- Provide strategic guidance on Oracle CX roadmap planning, license optimization, and technology adoption
- Proactively identify and manage project risks, issues, and change requests
- Contribute to pre-sales activities, including RFP responses, solution scoping, and client presentations
- Develop reusable assets, accelerators, methodologies, and best-practice documentation for malomatia's Oracle practice
- Stay current with Oracle CX product releases, roadmap updates, and emerging capabilities
- Experience – 10+ years of hands‑on experience implementing Oracle CX (formerly Oracle Sales Cloud / Engagement Cloud)
- Proven end‑to‑end delivery experience across at least four modules:
Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity/Customer Data - Prior experience in a consulting or system integrator environment, managing multiple client engagements simultaneously
- Demonstrated experience leading client‑facing discovery sessions, solution workshops, and go‑live activities
- Deep configuration expertise in Sales Cloud — opportunity management, forecasting, territories, and incentive compensation
- Strong hands‑on experience with Service Cloud — case management, SLAs, knowledge base, and digital customer service
- Working knowledge of Marketing Cloud — Eloqua campaign orchestration and/or Responsys cross‑channel marketing
- CPQ implementation experience covering product catalogs, pricing rules, approvals, and quote‑to‑order flows
- Experience with Oracle CPQ advanced scripting and custom actions
- Familiarity with CX Unity / Oracle Customer Intelligence for customer data unification and analytics
- Experience with Oracle Integration Cloud (OIC) or equivalent middleware for CRM integrations
- Solid understanding of data migration strategies, tools (FBDI, REST APIs), and governance practices
- Oracle Cloud CX Sales Implementation Professional — required
- At least one additional Oracle CX certification (Service, CPQ, Marketing Cloud, or CX Unity) is required — additional Oracle certifications are highly advantageous
- Exposure to Oracle Commerce Cloud or Oracle Field Service Cloud
- Background in Agile/Scrum delivery methodologies
- Experience with Oracle Analytics Cloud (OAC)
- Industry expertise in Government and Financial Services
- Build trusted advisor relationships; prioritizes client outcomes over technical preferences
- Articulates complex technical concepts clearly to both technical and business audiences
- Analyses ambiguous requirements and designs pragmatic, scalable solutions
- Works effectively across multi‑disciplinary project teams and client stakeholders
- Drives work streams to completion with minimal supervision; escalates proactively
- Actively develops expertise in new Oracle CX capabilities and delivery best practices
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