Oracle CX Senior Consultant Job Doha area,Baladīyat ad Dawḩah Qatar,IT/Tech

As an Oracle CX Senior Consultant, you will play a strategic client-facing role responsible for leading end-to-end Oracle CX implementations and advising organizations on customer engagement transformation initiatives. You will work closely with enterprise and government stakeholders to design, implement, and optimize Oracle CX solutions including Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity. The ideal candidate combines strong functional and technical expertise with consulting, stakeholder management, and solution architecture capabilities.

Oracle

CX Implementation & Solution Delivery

Lead full lifecycle implementations of Oracle CX solutions, including:
Oracle Sales Cloud
Oracle Service Cloud
Oracle Marketing Cloud (Eloqua / Responsys)
Oracle CPQ
Oracle CX Unity / Customer Intelligence Platform
Conduct discovery workshops, gather business requirements, and translate them into scalable Oracle CX solutions
Design solution architecture, configurations, workflows, integrations, and customer engagement journeys
Lead system integrations with ERP, CRM, digital channels, and third-party platforms using Oracle Integration Cloud (OIC)
Define and manage data migration strategies, APIs, integrations, and governance frameworks
Oversee testing, UAT, deployment, go-live activities, and post-production support
Ensure projects are delivered within scope, timeline, and quality standards

Client Advisory & Stakeholder Management

Serve as a trusted advisor for enterprise and government clients during digital transformation initiatives
Facilitate executive presentations, solution demonstrations, and strategic workshops
Provide guidance on Oracle CX roadmap planning, adoption strategy, and platform optimization
Collaborate with cross-functional business and technical teams to drive successful project outcomes
Identify project risks, dependencies, and change requests while proactively managing mitigation plans

Practice Development & Pre-Sales

Support pre-sales activities including solution design, effort estimation, RFP responses, and client presentations
Contribute to the growth of the Oracle practice through reusable assets, accelerators, and best practices
Mentor junior consultants and provide technical leadership across project teams
Stay updated with Oracle CX product releases, emerging technologies, and industry trends

Required Qualifications

10+ years of hands‑on experience implementing Oracle CX / Oracle Engagement Cloud solutions
Proven delivery experience across multiple Oracle CX modules, including at least four of the following:
Sales Cloud
Service Cloud
Marketing Cloud
Oracle CPQ
CX Unity / Customer Data Platform
Previous experience within a consulting firm or system integrator environment
Strong experience managing enterprise and government‑sector client engagements
Demonstrated expertise leading workshops, solution design sessions, and enterprise deployments

Technical Skills

Deep expertise in Oracle Sales Cloud, including:
Opportunity Management
Forecasting
Territory Management
Incentive Compensation
Strong hands‑on experience with Oracle Service Cloud:
Case Management
SLA Management
Knowledge Base
Digital Customer Service
Experience with Oracle Marketing Cloud (Eloqua / Responsys)
Strong Oracle CPQ implementation experience including:
Product Catalogs
Pricing Rules
Approval Workflows
Quote‑to‑Order Processes
Experience with Oracle CPQ scripting and custom actions
Familiarity with Oracle CX Unity / Customer Intelligence solutions
Strong integration experience using Oracle Integration Cloud (OIC)
Knowledge of REST APIs, FBDI, middleware integrations, and data governance best practices

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