Head Of Network Infrastructure Operations

Responsibilities Operational Excellence & NOC Management

• Oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring.
• Establish and monitor critical SLAs/SLOs for network uptime and performance.
• Lead engineering teams through high-pressure, live operational environments and time-sensitive event windows.
• Collaborate with non-technical event organizers to translate business needs into technical network specifications.
• Lead high‑severity incident response and conduct detailed Root Cause Analysis (RCA).

• Design and implement scalable network architectures (LAN/WAN, Data Center, Cloud).
• Evaluate emerging technologies (SDWAN, WiFi 6E, SASE) to maintain a competitive edge.
• Direct the decommissioning of legacy hardware and migration to modern stacks.

• Drive initiative to automate routine configurations.
• Implement automated CI/CD pipelines for network changes.
• Standardize network deployments using tools like Ansible, Terraform, or Python.

• Partner with Security teams to enforce Zero Trust models and robust firewall policies.
• Ensure all network assets comply with global standards (ISO 27001, SOC2, etc.).
• Manage disaster recovery (DR) planning and regular business continuity testing.

• Manage the annual CAPEX/OPEX budget for network infrastructure.
• Negotiate contracts with ISPs, hardware vendors, and managed service providers.
• Conduct business reviews with key technology partners.

• 12-15 years of experience in Network Engineering, with at least 5 years in a senior leadership role.
• Proven track record managing large‑scale, multi‑vendor enterprise environments (Cisco, Arista, HPE, etc.).
• Deep expertise in global backbone technologies including BGP, MPLS, SD‑WAN, and VXLAN.
• Good experience in Hybrid‑Cloud connectivity (GCP, Direct Connect, Azure Express Route).
• Proven experience with data center networking technologies, including but not limited to Cisco ACI, Nexus switching, UCS platforms, and VMware NSX.

• Bachelor's degree in Computer Science, Information Technology, or a related Engineering field.
• Possession of Valid CCIE is mandatory.
• Preferred: CCNP, ITIL Foundation, PMP, or Azur Certified Advanced Networking.

• Software‑Defined Networking (SDN):
  Expert ability to manage centralized network controllers and orchestrated fabrics (e.g., ACI, NSX, or equivalent).
• Routing & Switching:
  Deep expertise in core protocols (BGP, OSPF, EVPN) and encapsulation technologies (VXLAN, MPLS).
• Network Virtualization:
  Proficiency in managing virtual overlays, logical switching, and micro‑segmentation security policies.
• Infrastructure Automation:
  Knowledge in ing and orchestration tools (Python, Ansible, Terraform) to automate network provisioning.
• Application Delivery:
  Advanced knowledge of L4–L7 load balancing, traffic engineering, and global server load balancing (GSLB).
• Network Security:
  Expertise in integrating firewalls, IDS/IPS, and Zero Trust principles into the network fabric.
• Performance Analysis:
  Mastery of deep packet inspection, flow telemetry, and proactive monitoring to ensure optimal latency and throughput.