Digital Platforms Specialist

Department: NUQ Marketing

Salary/Grade: ITS/77

Northwestern University in Qatar (NU-Q) seeks a detail-oriented and collaborative Digital Platforms Specialist to support the day-to-day management of the institution’s digital presence. The successful candidate will assist with maintaining and updating NU‑Q’s websites and related digital platforms, help publish content, support basic visual and multimedia needs, and contribute to digital storytelling initiatives in coordination with internal stakeholders. This role is suited to a hands‑on contributor with solid technical and content management skills who can help ensure a consistent, user-friendly digital experience.

• Update and maintain website content and digital platform materials in coordination with internal stakeholders.
• Upload, format, and publish text, images, and other approved content through the content management system.
• Support the creation and editing of web and social media content, including captions, short copy, and basic digital storytelling assets.
• Assist with basic graphic and multimedia updates for websites and digital channels while following brand guidelines.
• Monitor website functionality and help troubleshoot routine content, formatting, and user experience issues.
• Support regular CMS updates, content reviews, and routine quality checks to help maintain site accuracy and consistency.
• Assist with basic SEO, accessibility, and analytics tasks, and help prepare simple performance reports when needed.
• Work collaboratively with content, communications, design, and technical teams to support digital projects and campaigns.

• Contribute to a collaborative and supportive team culture.
• Participate in regular team meetings and workshops.
• Support documentation and shared resources to enhance knowledge retention.

Other duties, as assigned by the Assistant Dean and senior leadership.

• Bachelor’s degree in Web Development, Digital Media, Communications, Information Technology, or a related field—or equivalent professional experience.
• Some professional experience supporting websites, digital content management, or related communications platforms.
• Working knowledge of content management systems such as Word Press, Drupal, or similar platforms.
• Basic proficiency in HTML and CSS; familiarity with JavaScript is helpful.
• Ability to create and edit basic digital content and visual assets using common design tools.
• Familiarity with web accessibility, SEO, and digital analytics concepts.
• Strong attention to detail, organization, and written communication skills.
• Ability to manage multiple tasks, follow established processes, and work collaboratively with cross-functional teams.

• Experience working with editorial calendars, website content updates, or routine publishing workflows.
• Familiarity with Google Analytics or similar web reporting tools.
• Basic experience creating graphics or resizing multimedia assets for digital platforms.
• Exposure to higher education, nonprofit, or mission-driven communications environments.

The target budgeted salary for this position is $65,120 to $83,950 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.