Digital Office Manager

Job Summary

The Digital Office Manager holds a pivotal role in steering the organization's digital evolution. As the strategic leader overseeing digital initiatives, you will be at the forefront of innovation, responsible for driving the entire lifecycle of digital projects, from conception to realization. The Digital Office Manager reports directly to the Chief Technical Officer (CTO) and collaborates closely with key stakeholders across the business to understand operational challenges.

The primary focus will be on identifying emerging technologies and cutting‑edge processes and orchestrating their seamless integration into our business operations. The role demands a visionary mindset and a proactive approach to problem‑solving, shaping and executing our digital strategy to meet business objectives and optimize operational efficiency.

• Interpret the digital strategy and identify innovative solutions supporting strategy implementation.
• Drive QAFCO's digital vision and strategy definition, acting as the steward for the digital initiatives' roadmap across the organization.
• Identify and ideate digital business opportunities across the value chain, based on strategic and operational challenges or threats observed within the organization.
• Oversee the development of an integrated digital budget and spend plan across relevant QAFCO functions, ensuring alignment with strategic objectives.
• Identify synergies for developing and implementing digital solutions, collaborating with respective owners to ensure cohesive integration.
• Review digital value realization (ROI) across functions, ensuring that digital investments align with business objectives and deliver tangible outcomes.
• Develop relevant digital expertise through a Center of Excellence model, tailored to meet evolving business needs and technological advancements.
• Oversee the digital use case lifecycle delivery, from design and prototyping to full-scale roll‑out, ensuring seamless execution and integration into existing processes.
• Lead and oversee the development of sustainable partnerships with local and global innovation ecosystems, fostering collaboration and driving digital innovation within QAFCO.
• Act as the single point of contact and key advisor to relevant QAFCO executives for digital topics and the future of the business, providing strategic guidance and insights.
• Act as the face of QAFCO in local and global digital and innovation events, seminars and associations, representing the organization and fostering relationships with key stakeholders in the digital ecosystem.
• Manage and evaluate the portfolio/pipeline of innovative ideas collected from across the company.
• Work closely with relevant business stakeholders to understand operational challenges or threats.
• Lead teams to build and implement digital products, tracking implementation progress and ensuring alignment with business and IT.
• Monitor the implementation of the digital strategy and roadmap, identifying risks, issues, and challenges, and seeking mitigation measures.
• Lead the ideation program to identify digital opportunities, ensuring compliance with relevant quality, health, safety and environmental management procedures and controls.

• Bachelor’s Degree in a relevant field.
• Minimum of 10 years of professional experience in digital implementation, innovation, or related field, with at least 5 years in a managerial role, preferably within the Oil & Gas or Petrochemical Industry.
• Certifications in project management, such as PMP, an advantage.