Change Manager – Data Focused

Required Skills & Competencies

• Strong working knowledge of change management methods, stakeholder engagement, communications, adoption, and readiness practices
• Practical experience developing change plans, communication plans, stakeholder maps, training plans, and adoption approaches
• Working knowledge of data governance, data quality, data ownership, data stewardship, metadata, reporting, analytics, and data literacy concepts
• Ability to translate technical or governance changes into clear business impacts, user behaviors, and role expectations
• Strong facilitation skills for workshops, awareness sessions, training sessions, and stakeholder discussions
• Strong written communication skills for executive messages, user communications, FAQs, guides, training materials, and adoption updates
• Ability to identify change impacts across roles, processes, decision points, tools, responsibilities, and ways of working
• Practical experience managing resistance, adoption risks, stakeholder concerns, and communication gaps
• Ability to design user-friendly training and enablement materials for business and operational users
• Ability to work with senior leaders, middle managers, frontline users, data owners, data stewards, and technical teams
• Working knowledge of adoption measurement, feedback collection, readiness assessment, and benefit reinforcement
• Ability to simplify data concepts for non-technical audiences
• Strong coordination and stakeholder follow-up skills