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Senior IT Helpdesk & Customer Support Lead

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: ALI BIN ALI
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 QAR Yearly QAR 60000.00 YEAR
Job Description & How to Apply Below

ALI BIN ALI in Doha, Qatar is seeking an experienced IT Support Specialist to act as a liaison between customers and technical teams, providing tier 1 support and resolving complex IT issues. The ideal candidate will have a Bachelor's degree in IT and at least 3 years of experience in a call centre environment.

Responsibilities include mentoring helpdesk agents, generating reports, and ensuring high levels of customer service. The role requires proficiency in networking concepts and excellent communication skills.

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Position Requirements
10+ Years work experience
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