Platform Lead - Demand Delivery

Role Summary

The Platform Lead owns end-to-end coordination of IT initiatives and acts as the primary interface between business stakeholders and IT. The role is accountable for translating business demand into a prioritized, governed delivery roadmap aligned to strategic objectives.

• Lead engagement with business stakeholders to capture, clarify, and consolidate IT demand.
• Ensure all demand aligns with strategic objectives and transformation priorities.
• Drive the Annual Planning & Review (APR) and Quarterly Planning & Review (QPR) cycles, including demand consolidation, prioritization workshops, roadmap development, and capacity planning.
• Own development and ongoing maintenance of the IT demand backlog.
• Coordinate governance forums to support prioritization and decision‑making.
• Provide oversight of delivery progress, risks, dependencies, and overall portfolio health, reporting to leadership.

• Minimum 5 years' experience in IT platform or product management within financial services, investment management, or government.
• Proven experience developing strategic platform roadmaps and translating business requirements into delivery plans.
• Strong demand management, prioritization, and governance capability.

• Hands‑on Service Now SPM experience.

• PMP, CSPO, or SAFe certification is advantageous.

• IT4IT demand backlog maintained, validated, and continuously updated.
• APR/QPR deliverables completed on time with approved prioritization outcomes.
• Regular portfolio oversight and reporting provided to leadership.

Technology