Application Specialist; ERP

Responsibilities

• Configure, maintain and troubleshoot the functional modules of Campus Solutions HCM Finance within the ERP Systems.
• Support analysis, design, construction, implementation and documentation of IT applications in alignment with UDST policies.
• Conduct requirements analysis of business requirements and document them along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems.
• Develop procedures in coordination with relevant stakeholders to ensure the integrity of ERP system and databases.
• Ensure that ITIL standards, external and internal regulations, and policies governing data management are met.
• Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures, and processes.
• Define user needs and develop data processing solutions with end users on all functional modules.
• Develop and implement project plans for ERP functional support tasks and ensure projects are completed timely and efficiently in coordination with relevant stakeholders.
• Troubleshoot application software and database problems, liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis.
• Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards.
• Design and deliver training materials for UDST ERP system in coordination with relevant stakeholders.
• Maintain up-to-date knowledge of UDST mandated programming languages, applications, software, and emerging IT software and development trends, and ensure design and development is current and aligns with best practices.
• Perform miscellaneous job‑related duties as assigned.

• Bachelor's degree required in IT or related field.
• Minimum 5 years of relevant experience in IT or related field.
• Fluency in written and spoken English required.
• Fluency in written and spoken Arabic preferred.