Change Manager Data Focused

Job De ion Required Skills & Competencies

• Strong working knowledge of change management methods, stakeholder engagement, communications, adoption, and readiness practices
• Practical experience developing change plans, communication plans, stakeholder maps, training plans, and adoption approaches
• Working knowledge of data governance, data quality, data ownership, data stewardship, metadata, reporting, analytics, and data literacy concepts
• Ability to translate technical or governance changes into clear business impacts, user behaviors, and role expectations
• Strong facilitation skills for workshops, awareness sessions, training sessions, and stakeholder discussions
• Strong written communication skills for executive messages, user communications, FAQs, guides, training materials, and adoption updates
• Ability to identify change impacts across roles, processes, decision points, tools, responsibilities, and ways of working
• Practical experience managing resistance, adoption risks, stakeholder concerns, and communication gaps
• Ability to design user-friendly training and enablement materials for business and operational users
• Ability to work with senior leaders, middle managers, frontline users, data owners, data stewards, and technical teams
• Working knowledge of adoption measurement, feedback collection, readiness assessment, and benefit reinforcement
• Ability to simplify data concepts for non-technical audiences
• Strong coordination and stakeholder follow-up skills

• Lead change management planning for data-related initiatives
• Identify impacted stakeholder groups, roles, behaviors, responsibilities, and ways of working
• Assess change impacts related to data ownership, governance, quality, reporting, metadata, data platforms, analytics, or AI adoption
• Develop communication plans, engagement approaches, training plans, and readiness materials
• Create clear messages that explain why the change matters, what is changing, who is impacted, and what users need to do differently
• Design and deliver awareness sessions, training sessions, workshops, and adoption activities
• Support data owners, stewards, and business users in understanding their data responsibilities
• Support adoption of data governance processes, data quality practices, data tools, dashboards, catalogs, scorecards, or operational workflows
• Identify resistance, adoption risks, communication gaps, and training needs
• Measure adoption progress through feedback, participation, usage, readiness, or behavior indicators
• Work with project, governance, data quality, and Data Ops teams to prepare users for go-live and operational transition
• Support hypercare, post-go-live adoption, and reinforcement activities
• Prepare change reports, adoption summaries, training materials, feedback logs, and lessons learned
• Help embed sustainable data behaviors into business-as-usual operations

• Bachelor's degree in Business Administration, Communications, Human Resources, Organizational Development, Psychology, Information Systems, Management Information Systems, Digital Transformation, or a related discipline.
• Master's degree in Organizational Change, Business Administration, Digital Transformation, Human Resources, or related discipline is desirable.
• Arabic and English are mandatory.
• 4–8+ years of experience in change management, stakeholder engagement, communication, training, adoption, business readiness, organizational transformation, or digital transformation.
• Experience supporting data, analytics, governance, data quality, reporting, AI, or technology-enabled change is preferred.

• Prosci Change Management Certification
• Certified Change Management Professional, CCMP, from ACMP
• Change Management Foundation / Practitioner where relevant
• DAMA CDMP Associate or data literacy / data governance training where relevant
• Agile, Scrum, or product management certification where relevant
• Training, facilitation, or instructional design certification where relevant