More jobs:
Senior IT Helpdesk Agent; Bilingual
Job in
Doha, Baladīyat ad Dawḩah, Qatar
Listed on 2026-07-23
Listing for:
Madre Integrated Engineering
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Madre Integrated Engineering is seeking a Helpdesk Agent (Call Center Agent) to serve as the first point of contact for IT support. You will diagnose and resolve issues, log incidents, provide remote troubleshooting, and escalate complex problems to the appropriate teams.
You will maintain ticket documentation, follow ITIL-aligned processes, and deliver professional customer service while supporting users with common applications and workplace technology. Bilingual Arabic and English preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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