System & ODOO Administrator

Key Responsibilities

• Odoo System Administration & Maintenance
  • Install, configure, and maintain the Odoo ERP platform across all business units.
  • Manage core modules including property management, leasing, accounting, and CRM.
  • Ensure system performance, stability, and availability.
  • Monitor system health and resolve application-level issues.
  • Maintain system configurations and documentation.
• User Management & Access Control
  • Manage user accounts, roles, and permissions within Odoo.
  • Ensure access rights align with job roles and organizational policies.
  • Safeguard sensitive data related to tenants, finance, and contracts.
  • Maintain audit trails of user access and system activities.
  • Support onboarding and off-boarding processes from a system perspective.
• Module Customization & System Integration
  • Oversee customization and enhancement of Odoo modules to meet business needs.
  • Coordinate development of new features and workflows.
  • Integrate Odoo with third-party systems including payment gateways, CRM, and property tools.
  • Ensure data consistency and seamless system interoperability.
  • Work closely with the Business Analyst to translate requirements into system solutions.
• System Upgrades, Testing and Change Management
  • Plan and execute system upgrades, patches, and enhancements.
  • Manage testing environments and coordinate User Acceptance Testing (UAT).
  • Ensure minimal disruption to operations during system changes.
  • Implement structured change management processes.
  • Maintain version control and system release documentation.
• User Support, Training and Documentation
  • Provide application-level support for Odoo users across all departments.
  • Troubleshoot system issues and ensure timely resolution.
  • Develop and maintain user manuals, SOPs, and configuration documentation.
  • Conduct user training sessions to improve system adoption.
  • Support continuous improvement of system usage and efficiency.

• Technical:
  Odoo ERP configuration and administration; system integration and API understanding;
  PostgreSQL; basic programming or scripting with Python (advantage).
• Professional:
  Analytical thinking and problem-solving; strong communication and user-support skills; attention to detail and accuracy; ability to manage system changes and priorities; collaboration with cross-functional teams.

• Bachelor’s degree in Information Systems, Computer Science, Software Engineering, Business Information Technology, or a related field.

• Odoo Certification
• ERP or System Administration certification
• ITIL Certification

• Advanced computer skills in Odoo ERP, PostgreSQL, integration tools, APIs, and MS Office.

• 5–8 years of experience in ERP administration or system administration roles.
• Minimum 3 years of hands-on experience with Odoo ERP.
• Experience in real estate or property management systems is a strong advantage.

• Fluent English required.
• Arabic is a plus.