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Head of 24​/7 IT Service Desk & AI-Driven Ops

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: malomatia
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 250000 - 450000 QAR Yearly QAR 250000.00 450000.00 YEAR
Job Description & How to Apply Below

Malomatia is seeking a SDU Leader to command end-to-end delivery of Service Desk, IT Support, and L1 application support across enterprise and government accounts in Qatar. You will ensure 24x7 service, drive ITIL v4 practices, and lead multi-tier teams across several client engagements.

The ideal candidate has 3+ years in senior SD/ITSM roles, MSP experience, and a strong track record in SLA/KPI governance.

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