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IT Service Delivery Lead
Job Description & How to Apply Below
Arab Solutions is seeking a Service Delivery Specialist to lead IT support service delivery for business users in Qatar. The role emphasizes maintaining service quality, user satisfaction, and operational efficiency across incident, problem, and service desk processes.
You will drive ITIL-based governance, supervise service desk operations, coordinate with vendors and technical teams, and implement continual service improvements to optimise performance and customer experience.
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