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Senior 24/7 IT Service Delivery Lead
Job Description & How to Apply Below
Madre Integrated Engineering is seeking a senior manager to run day-to-day IT service delivery in a 24x7 environment. The role focuses on SLA performance, shift-based delivery, reporting, and continuous improvement in a fast-paced setting.
You will lead incident, problem, and change coordination with a strong emphasis on workforce rostering and customer service. A Bachelor’s or Diploma in IT/Engineering is required, with ITIL certification highly preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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