Digital Infrastructure Specialist

About the School

The International School of London Qatar (ISL Qatar) is renowned for its excellence in academics and its prestigious International Baccalaureate (IB) programmes. Based in Doha, Qatar, the school serves a diverse student body of 1200 students aged 3 to 18. ISL Qatar also prioritizes linguistic diversity through its 10+ integrated Mother Tongue Language Programmes. The school takes pride in its impressive record of university admissions globally and dedication to nurturing global citizens.

The Digital Infrastructure Specialist ensures the reliability, security, and innovation of ISL Qatar’s digital platforms, cloud infrastructure, and data integration systems. This role levers automation and AI tools to streamline operations, enhance troubleshooting, and maintain comprehensive documentation, supporting the school’s digital transformation.

Bachelor's degree in Information Technology, Computer Science or related field

Excellent communication skills to support students, staff and parents in a multicultural environment. Hands‑on experience with cloud infrastructure (Azure Active Directory, Microsoft 365, or similar). Device management expertise (Intune, Meraki, or other MDM platforms). Power Shell Scripting ability. Experience with API management, configuration, and troubleshooting. Familiarity with Azure Data Factory or similar data integration tools. Experience collaborating with contractors and managing outsourced IT services.

Strong troubleshooting skills and systematic problem‑solving approach. Ability to communicate technical concepts clearly to non‑technical users. Proven ability to implement and manage cyber security measures, including firewalls, encryption, and multi‑factor authentication. Experience monitoring, detecting, and responding to security incidents, with a strong understanding of data privacy and compliance standards. Proven ability to create and maintain clear, comprehensive technical documentation.

Microsoft Azure Active Directory (user management, group policies, conditional access). Microsoft Intune (device configuration, compliance, app deployment). Microsoft 365 (Teams, Exchange, Share Point). Power Shell scripting and automation. API management platforms and RESTful API concepts. Azure Data Factory (data pipelines, integration runtime, monitoring). Educational technology platforms (Class Link, i SAMS, or similar SSO/roster systems). Multi-factor authentication (MFA) setup and troubleshooting. Basic networking and WiFi connectivity.

Microsoft Graph API (for advanced automation).

Reset passwords and resolve login issues. Create, configure, and remove user accounts for staff and students. Manage bulk student account provisioning at the start of each academic year. Set up and support multi-factor authentication (MFA). Control system access based on user roles

Troubleshoot network, internet, and device connectivity issues. Support and manage over 200 i Pads, including inventory and assignment. Configure devices, deploy apps, and enforce compliance policies. Maintain staff laptops management and enrolment. Support the students BYOD programme. Oversee device replacement and recycling. Managing purchasing and payment methods for platforms such as Apple VPP and Play Store

Maintain Class Link and ensure correct syncing of rosters. Add, Manage and Remove SSO and Rostering of all applications used across the school. Troubleshoot access and integration issues with educational applications (e.g., Renaissance Learning, McGraw Hill, IXL, Kognity, MAP). Manage annual updates and configuration changes for new school year data. Set access permissions for different grade levels and subjects.

Manage Azure Active Directory, Microsoft 365 (Teams, Outlook, file storage), and Intune, including troubleshooting, policy management and configuration. Administer the ticketing system. Oversee network connectivity and Wi‑Fi access. Troubleshoot cloud service access issues.