Client Support Administrator

Clearance Level Secret Category Technical Support Services Location Doha, Qatar (Onsite Workplace) Key Skills For Success Computer Systems Microsoft Windows Troubleshooting REQ#:

RQ222831 Public Trust:

None

Requisition Type:

Regular

Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Client Support Administrator CLC 8 Transform technology into opportunity as a Client Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Client Support Administrator you will help ensure today is safe and tomorrow is smarter.

Our work depends on Client Support Administrator joining our team to provide installation, maintenance, and troubleshooting support of information systems.

• Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
• Performs technical tasks and assists with the completion of milestones associated with specific projects.
• Provides solutions to technical problems of moderate scope and complexity.
• Prepares and maintains documentation for processes and procedures related to computer systems and operations.
• Provides incident response and performs customer support tasks.
• Apply associate-level “hands on” work experience in support of installations, repair, and troubleshooting/maintenance of communications systems.

• Education:
  
  High School Diploma/GED
• Required Experience:
  
  1+ years of related experience
• Required Technical
  
  Skills:
  
  Experience in installing/deleting of client level software.
• CERTIFICATIONS:
  
  Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:
  Security+ Microsoft Certified Solutions Associate (MCSA) – Desktop or equivalent Security Clearance Level: SECRET GENERAL
  
  EXPERIENCE:
  
  Must have associate level of “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment.
• SPECIALIZED
  
  EXPERIENCE:
  
  Must have experience in installing/deleting of client level software. Must have experience in diagnostic and troubleshooting of basic computer workstation. Must have experience in implementing/installing software patches, security fixes, and service release of workstation.
• Required Skills & Abilities:
  Experience implementing/installing software patches, security fixes, and service release of workstation.
• Preferred
  
  Skills:
  
  Experience interacting with military personnel.

Location:

On Customer Site US Citizenship Required

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Years of Experience 1 + years of related experience may vary based on technical training, certification(s), or degree Certification Security+ (issued before 01/01/2011) - CompTIA - CompTIA Travel Required Less than 10% Citizenship U.S. Citizenship Required

The likely hourly rate for this position is between $25.63 - $26.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.