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ITSM Administrator: ManageEngine ServiceDesk Plus Expert
Job Description & How to Apply Below
Gender in Doha, Qatar is seeking an ITSM Administrator with hands-on experience in Manage Engine Service Desk Plus to manage and optimize ITSM operations. The role focuses on administration, configuration, and escalation handling aligned with ITIL best practices.
The ideal candidate will implement service catalogs, SLAs, and workflows, provide L2 support, and drive automation and reporting to improve service delivery. A strong background in enterprise IT support is required.
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