Data Manager

Person Profile

The Data Manager role combines database administration, analysis, application development, product
support and project management. The primary responsibilities include maintaining the school's data
systems, assisting departments and end-users in accessing and utilising the required data,
documentation of procedure and policies, and designing and implementing data systems and
procedures. This role is key in supporting the school's journey of deep data collection and
analysis.

The school's core data systems comprise of Microsoft Power Apps, iSAMS (SQL), EveryHR, Managebac,
Toddle, Open Apply, Microsoft SharePoint, Microsoft 365, Finalsite, LAC (Learning Analytics
Collaborative) and third-party web-based services and API solutions. This position offers an
excellent opportunity to lead the school towards a modern, user-friendly and data driven
institution.

He/She must seamlessly blend interpersonal skills with technical understanding. Strong
communication abilities are paramount to understand and address the needs of end-users with clarity
and empathy. Simultaneously, he/she must wield exceptional technical acumen to organise and
integrate data across systems. With a talent for translating user requirements into tangible
solutions, the ideal candidate will bridge the gap between human needs and data-driven outcomes
with proficiency.

• have a Bachelor s degree in related field or equivalent
• two years and above experience in student information systems or related database management software required
• have experience with school registrar (preferred)

• be aligned with the ISL values of belonging, integrity, grit and kindness
• possess strong communication skills and be willing to adapt to the demands of an international school
• be fluent in English (spoken and written)
• have excellent communication and collaboration skills and ability to interact with a range of constituents (parents, faculty, students and school leadership)
• have strong interpersonal relations skills
• have exceptionally high level of attention to detail
• intermediate to high-intermediate user of MS Excel and understanding scripts and data import/export files
• have working knowledge of the Microsoft Eco-System, including Microsoft Power Apps
• have fluency with the management of complex data
• able to handle sensitive and confidential material with integrity
• have willingness and ability to learn new applications
• have proven ability to work independently within tight deadlines and strong time-management, project management, and organisation skills
• have familiarity with or experience in independent schools

Data Management:
Oversees and maintains all databases for all record keeping in the school's
operations, maintains record-keeping standards, manages data system updates, and oversees data
transfers between systems. Responsible for data synchronisation across multiple applications and
ensuring efficient data flow across databases. In collaboration with the EdTech Coaches, create
engaging training sessions for teachers and students of varying skill levels and training
documentation on using and accessing the school s administrative systems.

Database Administration and Customisation:
Customises administrative systems, regularly
validates backups, responds to and resolves database problems and develops and maintains data
import and export procedures. Provides backup support to users and develops routines to facilitate
data usage best practices.

System Development and Maintenance:
Enhances administrative systems with custom programming such
as Power Apps and Visual Studio, supports administrative and academic systems with specific tools,
maintains data security, and develops and revises custom application. Serves as the primary contact
for in-house developed apps and processes and stays abreast of new technologies and approaches to
database management.

End-of-Year Rollover:
Facilitates and guides the end-oy-year rollover of all databases to ensure
a smooth transition for each academic year. This includes technical configurations for timetable
and schedule readiness and ensuring the latest technical recommendations and industry standards are
recommended and adopted.

Project Management:
Coordinates with other Tech Hub staff and leaders and coordinates efforts of
data ambassadors and other experts to achieve the school s goals. Manages database installations
and updates, ensuring projects are delivered on time and within budget.

Training and Support:
Provide training to the administrative staff on the use of systems,
supports the Tech Hub team with support tickets as required and provides support and training to
all users of database systems as needed.

Report Generation and Management:
Facilitates the report card and transcript process and
evaluates administrative data requests, creates data collection and reports (not academic) in
response to business user and school needs.

Timetable Maintenance:
Supports the preparation of the master schedule for teachers and…