Manager - MIS Business Analysis

About QNB

Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

The incumbent will be responsible for current processes input/output controls, and data requirements. He will also define business needs and translate them into business analysis and requirements specifications. Also will be responsible for the enterprise data warehouse and business intelligence technology. This individual will partner with the business to manage/maintain the data and database processes and environment used to meet the organization’s on-going information needs.

This includes design and maintenance of the enterprise information strategy, data models and databases used to support the organization’s application and reporting systems. The Senior Manager, MIS Business Analysis will judiciously balance the resource demands between project work, database/model maintenance, and enterprise architecture initiatives.

• Shareholder & Financial:
  Provide comprehensive and cost effective solutions to user requirements. Monitor and measure the quality of the unit’s performance accordingly. Implements KPI’s and best practices for MIS Business Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
  Meet with users from other departments to understand and document their requirements prior to providing suitable solutions.
• To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
  Monitor the implementation of development lifecycle strategies, policies, standards and guidelines for design, selection, development and ongoing maintenance of systems.
• Monitor and recommend solutions to cater for the user business requirements and provide the most adequate systems to resolve these requirements.
• Recommend live operations of the systems or retirement of the system with the Group’s IT architecture based on business objective and strategy.
• Implement tasks according to the prioritization based on the overall business plans and other factors of limitation and urgencies.
• Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.
• Ensure compliance and adherence to existing standards and policies by all the Application Development staff and follow the most recent control objectives and best practices.
• Learning & Knowledge:
  Understand user requirements and existing structure in order to…