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Job Description & How to Apply Below
Responsibilities
- Diagnose and resolve hardware and software issues for end-users ensuring minimal downtime and optimal productivity.
- Install configure and maintain operating systems and applications tailoring setups to meet specific user requirements.
- Monitor network performance and troubleshoot connectivity issues maintaining seamless communication across the organization.
- Manage and Maintain VPN connectivity a Firewall.
- Deals with supplier and 3rd party service provider Manage Servers such as file server.
- Conduct regular system updates and security patches proactively mitigating vulnerabilities and ensuring compliance.
- A degree in Information Technology, Computer Science, or a related field is preferred for a solid foundational knowledge.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are highly desirable.
- A minimum of 2 years of experience in a similar IT support role, showcasing hands-on experience in problem-solving.
- Experience in a fast-paced corporate environment is advantageous to understand the dynamics of business IT needs.
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