It Network Technician

Madre Integrated Engineering | Full time

• Install, maintain, test, label, and document copper and fiber-optic cabling across data centers, IDF rooms, and user workstations.
• Perform CAT6 cable termination and crimping, fiber-optic splicing, testing, and connectivity verification.
• Install, connect, configure, and troubleshoot switches, routers, servers, PCs, IP phones, printers, IPTV set-top boxes, and related peripherals.
• Diagnose and resolve Layer 1 connectivity issues involving cables, ports, patch panels, connectors, and network devices.
• Monitor servers, networks, and IT infrastructure to ensure availability, performance, and reliable operation.
• Support LAN, WAN, TCP/IP, VLAN, and VPN connectivity and use network monitoring tools to identify faults.
• Maintain data center and IDF cabling according to passive cabling standards and approved documentation practices.
• Support server installation, rack-and-stack activities, test environment setup, and modification of existing equipment configurations.
• Inspect and provide basic technical support for UPS systems, including DC UPS equipment.
• Maintain accurate maintenance schedules, repair logs, fault records, cable documentation, and equipment configuration details.
• Maintain an updated inventory of IT assets, including switches, routers, servers, IP phones, IPTV devices, and other infrastructure components.
• Identify shortages of computer, network, and cabling equipment and report requirements to the concerned authority.
• Apply IT security principles, safety procedures, and industry best practices while performing technical activities.
• Work independently and coordinate effectively with technical teams, users, vendors, and project stakeholders.

• Diploma in Information Technology, Computer Networking, Electronics, or a related technical discipline.
• Minimum five years of experience as an IT Network Technician, Network Support Technician, or in a similar role.
• Strong knowledge of computer systems, network infrastructure, data centers, and IDF room environments.
• Hands-on experience with copper and fiber-optic cabling, including CAT6 crimping, termination, testing, labeling, and fiber splicing.
• Proficiency in troubleshooting hardware, software, and Layer 1 network connectivity issues.
• Working knowledge of TCP/IP, LAN, WAN, VLANs, VPNs, routers, switches, and network monitoring tools.
• Experience installing and troubleshooting servers, PCs, printers, IP phones, IPTV devices, and other IT peripherals.
• Good knowledge of passive cabling standards and structured cabling documentation.
• Familiarity with UPS systems, including DC UPS systems.
• Understanding of IT security principles and infrastructure best practices.
• Ability to maintain equipment inventories, maintenance schedules, repair logs, and technical documentation.
• Ability to work independently and collaboratively within a technical team.
• Excellent verbal communication and interpersonal skills.
• High proficiency in English;
  Arabic language skills are an advantage.
• CompTIA A+, CCNA, Microsoft, fiber-optic, or other relevant IT certifications are preferred.