Chief Technology Officer

The Chief Technology Officer (CTO) will lead the institutions digital transformation and technology strategy, ensuring robust, secure, and scalable technology infrastructure that supports business objectives, regulatory compliance, and customer satisfaction. The CTO will also assume executive responsibility for Information Security, overseeing the protection of digital assets, data, and systems against cyber threats in alignment with regulatory standards and industry best practices.

The CTO will lead the Information Technology Department, which comprises specialized teams responsible for the following functional areas:

• 1. IT Governance, Policy Development, and Project Management
• 2. Core Business Systems and Application Development
• 3. IT Operations and Service Delivery Management
• 4. Infrastructure, Network Administration, and Information Security

A future-proof, secure IT environment supporting financial operations and customer interactions

Digitally enhanced customer, partner, and employee experiences

Regulatory compliance in all IT and cybersecurity operations (e.g., QCB, AML/CFT, data privacy)

Strategic oversight of the institutions Information Security framework and risk posture

Efficient execution of IT plans, budgets, reports, and resource allocation

Define and execute the Companys technology and digital transformation roadmap

Ensure alignment of IT initiatives with strategic business goals and compliance requirements

Lead enterprise-wide IT budgeting, planning, and performance tracking

Introduce emerging technologies that improve operational efficiency and customer engagement

Serve as the executive responsible for developing and overseeing the Companys Information Security strategy

Ensure the implementation and continuous improvement of information security policies, controls, and incident response plans

Oversee regulatory compliance with cybersecurity frameworks (e.g., ISO 27001, QCB ICT & Cybersecurity Circulars, NIST)

Direct periodic security assessments, penetration tests, and IT risk audits

Establish a security-conscious culture and ensure all staff are trained in information security responsibilities

Oversee development, customization, and support of core business applications including remittance, forex, and compliance systems

Ensure business continuity, high system availability, and secure integrations with third party platforms

Drive cloud adoption, system automation, and customer-facing technology enhancements

Ensure effective and secure operation of IT infrastructure including servers, networks, databases, and cloud environments

Maintain governance over IT service delivery, change management, and regulatory reporting

Ensure audit readiness and oversee compliance with QCB guidelines and data protection laws

Lead evaluation, selection, and performance monitoring of IT vendors and service providers

Negotiate service level agreements (SLAs) and ensure contract compliance

Manage outsourced services and third-party risks related to IT and cybersecurity

Collaborate with top management, compliance, AML, risk, finance, and operations departments

Provide periodic updates to the Board or Executive Committee on IT and information security posture

Liaise with regulators and auditors on matters related to technology and security

Lead and develop a high-performing IT and cybersecurity team

Promote continuous learning, technical excellence, and innovation

Establish a performance-driven culture that encourages accountability, agility, and secure practices

Successful implementation of IT and…