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Job Description & How to Apply Below
3 Days on client site. Immediate start. The role will see you take ownership of the day-to-day Oracle Fusion SCM application support, acting as a key functional point of contact for business users and ensuring the smooth running of the SCM environment.
Responsibilities
- You will manage and resolve support tickets.
- Investigate functional issues.
- Coordinate directly with business stakeholders.
- Provide guidance to a small support team.
- Contribute to minor enhancements, process improvements and continuous improvement initiatives.
- Help to optimise the customer’s Oracle Fusion SCM solution.
- Strong hands-on experience across Oracle Fusion SCM.
Required Skills
- Ability to take ownership of support activities while maintaining service quality and SLA commitments.
Preferred Skills
- Experience across areas such as Procurement, Purchasing, Inventory, Order Management, Supply Chain Planning etc.
- Ticket and incident management.
- Strong business stakeholder communication.
- Experience guiding or supporting a small team.
- Enhancements and continuous improvement.
- Strong understanding of SLAs and service delivery.
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