IT Support -Microsoft 365 Administration
IT Support
-Microsoft 365 Administration
- Full-time
We are currently looking for IT Support Engineer for our Qatar operations
Required QualificationsDiploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
Experience supporting Microsoft 365 environments.
Knowledge of Active Directory and Microsoft Intune.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi‑Fi).
Experience with Windows 11 administration and troubleshooting.
Technical SkillsEndpoint Patching & Updates
Network and Wi‑Fi Troubleshooting
Backup Monitoring and Recovery
Language RequirementsFluent in Arabic and English (spoken and written).
Preferred SkillsKnowledge of Microsoft Defender and security best practices.
Experience with access control systems and card management solutions.
Experience with ticketing systems and SLA-driven support environments.
Excellent communication and customer service skills.
Strong troubleshooting and analytical abilities.
Ability to prioritize and manage multiple support requests.
Team-oriented with a proactive approach to problem-solving.
Strong documentation and organizational skills.
Experience Level: Mid-Level (4-6 years)
Languages:
Arabic & English (Mandatory)
Joining time frame:
Immediate
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