Analyst - Enterprise Data Analytics & Automation

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio:
  Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
• Strengthen the Core:
  Optimally using deployed capital and
  maintain an appropriate cost structure.
• Evolve the Core:
  Monetising opportunities to generate new revenue streams via programmes focusing
  on analytics, digitalisation of operations, and partnerships with digital service providers.
• People:
  Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
• Excellence in Customer
  
  Experience:
  
  
  Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey.
We offer you the chance to enhance your skills, advance your career, and maintain a healthy work
- life balance. Empowering you to catapult your personal and professional growth. If you’re looking
to challenge your growth potential, Ooredoo is the employer for you.

• The purpose of the role is to design, develop and deliver enterprise data analytics, business applications and process automation solutions that convert Ooredoo Group and OpCo data into decision-ready insight. The role combines application development (Power Apps, Power Automate, Dataverse), analytics and dashboard development (Power BI / Microsoft Fabric), and the applied use of AI and machine learning to enhance the outcome of the data analytics insights and process automation.
• Enterprise Data Analytics & Automation is Ooredoo Group’s in-house digital delivery capability. The role replaces manual, fragmented and spreadsheet-driven processes with governed, secure and scalable digital products — reducing cycle time, improving data quality and enabling faster, evidence-based decisions across Group functions and OpCos.
• Power BI dashboard and digital application development are the core delivery of the function, automating end-to-end business processes and tasks, and generating analytical insight.
• The role is also accountable for embedding AI and machine learning into the Group’s dashboard, anomaly detection, driver-based analysis and natural-language insight generation in line with our telecom industry practice and Ooredoo’s digital transformation agenda.

• Design, build, test and deploy business applications using Power Apps (canvas and model-driven) and Dataverse to digitize manual processes across Group functions, OpCos and adjacencies.
• Automate end-to-end workflows with Power Automate, Power Apps— approvals, routing, notifications, SLA triggers, reminders and escalation paths
• Embed role-based access, audit trails, version history, data-retention and single sign-on controls in every solution by design.
• Manage the full solution lifecycle: requirement gathering, mock-up and design, build, UAT with business owners, production release, hypercare and post go-live enhancement.
• Integrate applications with Power BI so that management reporting updates automatically from the point of data entry, removing manual consolidation.
• Support Corporate Information Security (CIS) and Security-by-Design assessments, and enable secure multi-tenant / external access for OpCos in coordination with IT and platform administrators.
• Recognize business requirements in the context of BI and create data models to transform raw data into relevant insights.
• Using Power BI, create dashboards and interactive visual…