IT​/Tech, IT Project Manager, IT Support

The Director of Information Technology will report to the Vice-President for Administration & Finance, and together with that post will provide institutional leadership, management and planning in relation to IT strategy and implementation, and well as the provision of advice to the Council.

• Manage the deployment, maintenance, upgrade and support of all IT systems which include personal computers, servers, operating systems, software, telephones, etc.
• Oversee the development of new systems and their integration with existing systems
• Manage IT staff, systems and business analysts, computer programmers, and support specialists from hiring, to training, evaluation, discipline and discharge
• Manage servers, security solutions, hardware, equipment, and telecommunication infrastructure and development projects
• Create and administer IT policies and procedures, written protocols and guidance to IT staff and end-users
• Ensure proper written documentation including manuals and license agreements
• Be aware of latest technologies, determine which new technologies and innovations will meet systems requirements, and conduct feasibility studies for new projects
• Give proper guidance to IT staff as to learning new techniques and skills and provide them with necessary training on new technologies in order to meet the continuously changing needs of users and various departments
• Communicate on a regular basis with the management and the end users of information services and systems
• Oversee the delivery of services to end users and provision of technical support services and help desk
• Work on fostering innovation, enhancing client services and improving user effectiveness
• Manage the financial facets of the IT department including budgeting, purchasing, and contract negotiations
• Perform such other duties as assigned

English
- Fluent / Excellent

Arabic
- Fluent / Excellent

Any

Any

Job Skills

• Bachelor’s Degree in computer science or related field
• Master’s Degree in computer science or related field is preferred
• At least 10 years of IT Experience
• Arabic and English Language Fluency a must
• The candidate must:
• o Be a visionary IT expert who plays a pivotal role in IT strategy development;
• o Be able to contribute to the achievement of the Institute’s strategic plans by leading IT strategic planning, IT business process improvement and management, and quality assurance processes;
• o Lead operational management and hold responsibility for the coordination of all IT development activities in the provision of IT customer services, whether provided in-house or contracted out;
• o Ensure continuous improvement in the provision of IT customer services;
• o Build key relationships of influence across all levels of the Institute and promote the effective use of IT resources.

About The Company

People Dynamics is an Integrated Human Resources Solutions Provider committed to delivering the best HR solutions and practices to our clients. We ensure long-term sustainability of our solutions by being closely engaged with our clients during and post implementation. We have partnered with prominent HR practioners, who provide us with superior international resources and capabilities and our shared code of conduct and commitment to excellence ensures consistent standards of performance and ethics.