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Job specializations:
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IT/Tech
IT Business Analyst, Systems Analyst, IT Support
Job Description & How to Apply Below
- Assist technical system organizers in planning ERP rollouts, major updates, training sessions, and system milestones.
- Help resolve discrepancies or operational bottlenecks where department requirements clash with standard ERP software capabilities.
- Work with organizers to maintain data integrity and establish reporting protocols.
- Assist users in fixing entry mistakes or reconciling transactional errors within the system.
- Assist and coordinate in conducting training sessions and create documentation/guides to help staff navigate new ERP features or modules.
- Log, track, and resolve day-to-day user issues, or elevate complex back-end technical errors to IT or software vendors.
- Assist and coordinate with the creation and update user accounts, assign security roles, and manage permission levels based on job functions.
Skills & Qualifications
- Generally, 2 to 4+ years of hands-on experience in ERP coordination, application support, or administration.
- Typically, a degree in Information Technology, Industrial Engineering, Business Administration, or Finance, paired with hands-on experience managing enterprise systems.
- Understanding of ERP architecture and database fundamentals. Patience with non-technical users, clear communication, and strong attention to detail.
- Ability to translate technical jargon for non-technical users and communicate requirements clearly to management/organizers.
- Strong capability to diagnose workflow errors, audit data, and streamline operational steps.
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