Insurance Officer - Health Care

Under the general guidance and supervision of the division's Risk and Insurance requirements, the Insurance Office is responsible for managing Insurance related plans and processes, claims and coordination related matters for the division.

• Submittal of accurate updated reports to and as set out by the department.
• Assistance in other processes or procedures as requested.
• Claims registrations.
• Management of all processing of permitted insurance claims.
• Coordination between involved parties.
• Assists in obtaining initial and all needed documents on projects and as required for procurement of various insurances.

• Coordination between relevant parties.
• Obtains required documents.
• Policy and Endorsement crosschecks.
• Policy documentation.
• Insurance management.

• Solid foundation knowledge of insurance claims processing, insurance procurement and local markets. Commitment and energy for long‑term challenging environment. Understanding of the geopolitical developments within the region an advantage. Knowledge of local insurance markets. Knowledge of office procedures and of spelling, grammar, punctuation and arithmetic. Knowledge of data entry equipment and office practices and procedures.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

• 9 years Total
• 3 years On Job
• 3 years GCC
• Resilience
• Agility
• Quality
• Leadership
• Insurance Claim Processing L1
• Insurance Verification L1
• Data Accuracy & Reporting L1
• AI Fluency
• Insurance Knowledge L1
• Healthcare Billing and Insurance Verification L1

Bachelor's Degree in Business Administration or Human Resource