QNB- Assistant Manager Operations; Qatarization

QNB
3263 - Assistant Manager Operations (Qatarization)

Business Unit

QNB - Qatar

Division

QNBFS

Department

Investment Banking / Capital Markets

Location

Closing Date

31-Dec-2025

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

• Adhere to Departmental Budget.
• Ensure that declared turnaround time for various processes is adhered.
• Demonstrate clear understanding of the important factors behind QNBFS financial & non-financial performance.
• Implements KPIs and best practices for AVP Operations.
• Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.

• Approve account-opening forms in the absence of Sr. Manager/Manager-Operations and in case of margin trading accounts.
• Ensure adherence to back-office policies and procedures and regulatory compliance.
• Oversee and monitor back-office operations.
• Second password for releasing swift messages (if allowed) and keeper of second keys to record rooms.
• Manage the implementation operation and settlement, best practices, across all activities of operation / business to promote efficiency in the work process, ultimately resulting in customer satisfaction.
• Maintain strong and effective relationship with key entities i.e. custodian, counter parties, bank, sub custodian, brokers, auditors to achieve functional goals and objectives.
• Manage, train and motivate operation team to enhance service quality.
• Provide technical expertise and guidance to operation area as and when required for smooth operational function.
• Ensure efficient operation of local shares, fixed income and other QNBFS product and services and its settlement to the highest quality speed and efficiency.
• Managing and performance appraisal of all back-office operations staff.
• Coordination between QNBFS front and back office.
• Ensure maintenance of service standards.

• Ensure adherence to back-office policies and procedures and regulatory compliance.
• Oversee and monitor back-office operations.
• Second password for releasing swift messages (if allowed) and keeper of second keys to record rooms.
• Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.
• Identify Departments development needs and work with relevant authority to schedule appropriate technical, product and skills training.
• Ensure Department Employees work in accordance with Company standards, the regulation and ethics.
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.

• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group…